AI-powered workflow intelligence for logistics & transportation

Streamline order management, dispatch, and freight billing with  AI-powered automation.

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Your privacy comes first

Personal information is filtered before analysis and insights are aggregated by team.

Setup in Seconds

Runs across every tool

You stay in control

Insights in a week

Why logistics operations slow down

Process fragmentation & shadow work

TMS, WMS, ERP, and carrier portals operate in silos. Critical work gets hidden in emails and spreadsheets, creating untracked operational blind spots.

Shipment exceptions

Detention charges

Email workarounds

High cost-per-shipment

Manual compliance bottlenecks

Customs, hazmat, and driver compliance still rely on manual data entry and periodic audits, exposing your operations to costly errors and audit risks.

Manual customs paperwork

Driver compliance gaps

Audit exposure

Accessorial disputes

Blind transformations & slow ROI

Improvement initiatives rely on anecdotes and time-motion studies rather than objective workflow data. You burn months fixing symptoms instead of root causes.

Long integrations

Unclear ROI

Months of consulting

Burned budgets

Mapping our workflows used to take months of consulting.

With Worktrace, we get real-time visibility in days. It paid for itself in the first quarter.

Saurabh

Vice President of Product Management

Worktrace has given us unprecedented visibility into my team’s work.

Anand

Head of Product, Delhivery

Mapping our workflows used to take months of consulting.

With Worktrace, we get real-time visibility in days. It paid for itself in the first quarter.

Saurabh

Vice President of Product Management

Worktrace moves the needle

90%

Faster customer onboarding

Cut turnaround on quotes, order entry, and load tenders by eliminating manual data re-entry and hidden handover delays.

30%

Lower detention & accessorial charges

Drastically reduce payment failures, reconciliation breaks, and KYC rejections that erode your Straight-Through Processing (STP).

25%

Higher warehouse throughput

Lift pick, pack, and ship productivity by standardizing workflows and removing the hidden delays between them.

Start in minutes. Insights in a week

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Your privacy comes first

Personal information is filtered before analysis and insights are aggregated by team.

Insights within a week

No API connections, no OAuth flows, and no IT overhead. Worktrace captures work across every application by observing your screen.

Works across every application

Start receiving actionable insights within the first week — without changing the way your team works.

Optimize your top processes

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Automatic SOPs from real work

Every mapped process automatically generates an SOP built from how your team actually works, including variants and edge cases.

Specify your business KPIs

Worktrace doesn't just optimize for time saved. Specify exactly what KPIs your team cares about.

Your top processes mapped

Worktrace groups observed workflows into processes and maps them with phases, decision points, and bottlenecks. See every step, tool, and handoff.

Roadmap of your team's top opportunities

Automation opportunities by impact, but goal fit. Everyone opportunity to a full blueprint.

Agents ready  to export

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Workflow automations

Automations that are ready-to-export into a workflow builder of your choice.

System Level Prompt (SLP)

Role definition, constraints, output format, and guardrails. Ready to copy into any LLM-based agent builder.

Inputs & Outputs

Trigger events, input formats, expected outputs mapped from your real workflows.

Implementation requirements

Technical prerequisites and deployment checklist. Which APls need access, permissions required, and a phased rollout plan.

Top use cases for automation

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Customer service & shipment visibility

-50%

status-check queries · proactive exception alerts

Freight billing & accessorial disputes

95% touchless

invoice audits · fewer carrier disputes

Order entry & quote-to-booking

90% faster

turnaround · quotes & load tenders in seconds

Dispatch & exception  re-routing

-30%

detention charges · fewer failed deliveries

Warehouse operations

+25%

throughput · across pick, pack, ship

Compliance & safety documentation

-75% time

spent on audit prep · customs, hazmat, DOT

Real results for enterprises like yours

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Drove BukuWarung’s AI transition via high-ROI automations  and a company-wide SOP repository.

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90%

Hours reclaimed across FTEs (esp. in ops-heavy teams)

96-99%

Accuracy validated with human-in-the-loop reviews

Within a week, Worktrace revealed key automation opportunities and workflows to free teams for care.

Saurabh

Vice President of Product Management

Worktrace gave visibility across ~20 teams, surfaced automations, gaps, and what to fix first.

Read case study

Anand

Vice President and Head, AI

Privacy controls built into the product

Security Details

PII redaction

Sensitive data is automatically redacted before it reaches our analysis. Names, IDs, and personal identifiers are stripped at the source.

Allowlist and denylist

Control exactly which applications are observed. Your IT team defines the rules — Worktrace follows the list, no exceptions.

On-premise deployment

Deploy entirely within your infrastructure. Your data never leaves your network. Compatible with AWS, Azure, and GCP.

No productivity tracking

We observe workflow patterns, not individual performance. No time tracking, no keystroke counting. Team-level insights only.

ISO/IEC 27001:2022

AICPA

GDPR

HIPAA

AI-powered workflow intelligence for logistics & transportation

Your privacy comes first

Why logistics operations slow down

Process fragmentation & shadow work

Manual compliance bottlenecks

Blind transformations & slow ROI

Worktrace moves the needle

Faster customer onboarding

Lower detention & accessorial charges

Higher warehouse throughput

Start in minutes. Insights in a week

Optimize your top processes

Agents ready  to export

Top use cases for automation

Customer service & shipment visibility

-50%

Freight billing & accessorial disputes

95% touchless

Order entry & quote-to-booking

90% faster

Dispatch & exception  re-routing

-30%

Warehouse operations

+25%

Compliance & safety documentation

-75% time

Real results for enterprises like yours

Privacy controls built into the product

Frequently asked questions

Ready to evaluate  the results?

AI-powered workflow intelligence for logistics & transportation

Your privacy comes first

Why logistics operations slow down

Process fragmentation & shadow work

Manual compliance bottlenecks

Blind transformations & slow ROI

Worktrace moves the needle

Faster customer onboarding

Lower detention & accessorial charges

Higher warehouse throughput

Start in minutes. Insights in a week

Optimize your top processes

Agents ready to export

Top use cases for automation

Customer service & shipment visibility

-50%

Freight billing & accessorial disputes

95% touchless

Order entry & quote-to-booking

90% faster

Dispatch & exception re-routing

-30%

Warehouse operations

+25%

Compliance & safety documentation

-75% time

Real results for enterprises like yours

Privacy controls built into the product

Frequently asked questions

Ready to evaluate the results?

Stop scrolling. Start discovering.

Start in minutes. Insights in a week

Agents ready  to export

Dispatch & exception  re-routing

Ready to evaluate  the results?

Stop scrolling. Start discovering.